Brush Country Offices
CENTRAL CLAIMS ADMINISTRATION
All claim assignments are received, coordinated, and distributed through our home office in Alice, Texas. With the aid of our Central Administrative System, files and information can be reviewed and processed then electronically submitted to adjusters and insurance providers streamlining the process and ensuring that claims can be processed in the most efficient manner possible.
Alice Home Office

P.O. Box 426
Alice, Texas 78333
Phone: (361) 664-8323, (361) 664-0977
Toll Free: (800) 416-1625, (800) 416-1773
Fax: (361) 664-8255
The home office, located in Alice, Texas, supervises all heavy equipment claims and any other claims that may be filed outside any of our branch areas. Catastrophe operations are managed by Richard Myers. The home office is also the administrative center for Brush Country Claims.
James Southard, RPA – President, Ext. 101
Richard Myers - Vice President, Ext. 102
Don Brillhart - CAT Operations, Ext. 105
Lori Allen – Claims Coordinator, Ext. 110
Larry Fleming - Accounting, Ext. 103
Rebecca Cadena – Receptionist, Ext. 111
Pete Hinojosa - Accounting Assistant, Ext. 104
Claims Assignments
Fax: (361) 664-8255
Email: loria@brushcountryclaims.com
Coastal Bend Regional Branch
P. O. Box 8246
Corpus Christi, Texas 78468-8246
Phone: (361) 334-5787
Fax: (956) 668-7281
Email: russellj@brushcountryclaims.com
The Coastal Bend Area, managed by Robert Ledesma, covers the Corpus Christi, San Antonio, Victoria, Central Coastal Bend and Inland areas. Robert also managers our Rio Grande Branch and his contact information can be found there.
San Antonio/New Braunfels/Austin Office!!!
Laura Williams
2365 Brittany Grace
New Braunfels, TX 78130
Phone: (210) 287-2463
Fax: (361) 664-8255
Email: lauraw@brushcountryclaims.com
San Antonio Liability Branch
William Nagelmueller
204 Valley Oak Drive
Schertz, TX 78154-2441
Phone: (210)566-3256
Fax: (210)566-3259
Email: williamn@brushcountryclaims.com
William Nagelmueller, Jr. heads up our Liability/Cargo Claim branch. William has over 20 years experience in the adjusting field with his specialty being liability and cargo claims
Dallas / Fort Worth Branch Office
P.O. Box 293893
Lewisville, Texas 75067
Phone: (972) 315-3122
Fax: (972) 692-8585
Email: bccdal@brushcountryclaims.com
The Dallas / Fort Worth office covers the greater metroplex area and all of northeast Texas. Richard Smith, branch manager, has over twenty years of experience in the field and is licensed in all lines, with a specialty in casualty and property claims. Supported with a group of dedicated, resident adjusters the office is fully equipped to handle any type of claim.
Houston Branch Office
86 April Point North
Montgomery, Texas 77356
Phone: (713) 409-3911
Fax: (210) 568-4137
Email: waynew@brushcountryclaims.com
The Houston office, managed by Wayne Wagner, handles the greater Houston area and southeast Texas. Wayne has over ten years of experience in claims adjusting and is licensed in all lines. He specializes in property and casualty claims and, along with a support staff of dedicated, resident adjusters, can handle all types of claims.
Rio Grande Valley / Laredo Area Office
214 N. 16th, Suite B-1
McAllen, Texas 78501
Phone: (956) 668-7755
Fax: (956) 668-7281
Email: bccrg@brushcountryclaims.com
The Rio Grande Valley / Laredo area, managed by Robert Ledesma, services the areas of Harlingen, McAllen, Brownsville, Laredo, and the interior of Mexico. Robert has over twenty-five years of experience and is licensed in all lines, with a specialization in casualty and property claims. He is also bilingual and with a talented support staff, the Rio Grande Valley office is capable of handling any type of claim.
In addition, Ray Hernandez (956) 287-0773 handles the McAllen/Harlingen/Brownsville/Mexico area.
West Texas Area
2516 61st St.
Lubbock, TX 79413
Phone: (806) 799-3754
Fax: (972) 692-9556
Email: andya@brushcountryclaims.com
The West Texas office covers the West Texas area (Lubbock, Odessa, Abilene, San Angelo). Andy Anderson, branch manager, has over twenty years of experience in the field and is licensed in all lines, with a specialty in casualty and property claims. Supported with a group of dedicated, resident adjusters the office is fully equipped to handle any type of claim.
Louisiana Branch
216 Oak Lane
Chatham, LA 71226
Phone: (361) 227-5307
Fax: (361) 664-8255
Email: vickieb@brushcountryclaims.com
The Louisiana Branch of Brush Country Claims covers not only Louisiana but also Southern Arkansas and Northwest Mississippi. Vickie Bruffett, Branch Manager, has over fifteen years of experience in the field and is licensed in all lines. With a support staff of dedicated resident adjusters we can handle any tpe of claim. In addition to running our Louisiana Branch, Vickie is also our marketing contact. Any questions about our organization can be directed to her.